Frequently Asked Questions
We want you to feel confident and supported from the moment you reach out to us. Below you’ll find answers to the most common questions we get from homeowners in Virginia who want to sell their house for cash. We make the entire process clear and comfortable so you always know what to expect.
Use the search box below or browse through the FAQ topics on this page to find answers to your questions.
Still have questions? Contact Ashley and Chase.
Getting Started with TrueVision Homes
What types of houses do you buy?
We buy houses in any condition in Richmond and across the RVA area in Virginia. This includes houses that need major repairs, outdated houses, inherited properties, rental homes, and houses that are expensive to maintain. You never need to clean or fix anything before selling your house to us.
Where do you buy houses?
We buy houses in Richmond and the surrounding RVA communities in Virginia, like:
How do I request a cash offer?
You can fill out our form on our Get A Cash Offer page or call Ashley and Chase at (540) 554-6978. Once we learn a little about your property, we set up a quick visit and prepare your cash offer.
Does it cost anything to get an offer from you?
No. Our offers are completely free and come with no pressure. You are not obligated to move forward unless the offer feels right for you.
What kinds of situations can you help with?
We support homeowners facing repairs, inheritance, probate, divorce, foreclosure, financial stress, relocation, or properties they no longer want to manage. We take time to listen and offer clear options.
How It Works
How does the cash offer process work?
Our process is simple. First, you tell us about your home. Next, we meet you at the property for a brief visit. After that, we prepare a fair cash offer. If you decide to accept it, you choose the closing date, and we take care of the rest.
Do you look at everything during the visit?
We take a quick look at the home to understand its condition. You do not need to stage, clean, or hide anything. This visit is relaxed and pressure free.
How do you decide what to offer?
We consider the home’s condition, needed repairs, the local market, and renovation costs. We explain how we reach our offer so you always feel informed.
Will you still buy my house if it needs major repairs?
Yes. We specialize in buying houses that need updates or large repairs. You never have to spend money fixing anything before selling.
What if my house is full of belongings?
It is completely fine. You can leave anything you do not want. We handle cleanout after the sale so you can move forward without extra stress.
Timeline and Closing
How fast can I sell my house for cash?
Many homeowners close in seven to fourteen days. Some choose a later date if they need more time. You are always in control of the timeline.
Can I choose my closing date?
Yes. You pick the closing date that works best for your situation. Our goal is to make the process as simple and flexible as possible.
What happens after I accept the offer?
Once you accept the offer, we prepare the paperwork, work with the title company, and manage all the details. You do not have to pay any fees or handle any of the closing steps.
Do I have to be out of the house before closing?
Not always. Many homeowners need extra time after closing, and we do our best to accommodate this. Just let us know what you need.
How long does the entire process take?
Some homeowners finish everything in one week. Others take several weeks or more. We follow your pace and keep you updated from start to finish.
Legal and Paperwork
Do I need a lawyer to sell my home to you?
You are welcome to use one if you prefer, but it is not required. We work with a trusted Virginia title company that handles all legal documents to ensure everything is done correctly and clearly.
What paperwork do I need to provide?
Usually we only need basic information, such as your ID and documents that confirm ownership. The title company handles the rest.
Can I sell my house if I still owe money on it?
Yes. The title company pays off your mortgage during closing and you receive the remaining amount. We help make this process simple and stress free.
Can I sell a house that is going through probate?
Yes. We regularly buy inherited homes and assist families navigating probate. We can explain your options and work with your timeline.
What if there are liens or title issues?
Many homes have liens, back taxes, or title problems. We work directly with the title company to resolve these issues whenever possible so you can still move forward.
Our Real Estate Services
Do you charge any fees or commissions?
No. There are no agent fees, no commissions, and no hidden costs. What we offer is what you receive at closing.
Do you list houses on the market?
No. We are not real estate agents. We buy houses directly from homeowners, which means you skip showings, repairs, and the long listing process.
What do you do with homes after you buy them?
We restore them with care. Chase uses his contracting experience to repair, update, and improve each property so it can serve a new family. We believe in quality renovations that strengthen local communities and give homes a fresh start.
Do you buy rental properties with tenants?
Yes. We buy occupied and vacant rental homes. We handle communication with tenants after the sale so you do not have to manage anything.
Why should I choose TrueVision Homes over another cash buyer?
We take a people first approach. Homeowners choose us because we listen, offer clear communication, and provide support without pressure. Our goal is not just to buy your house. Our goal is to help you move forward with dignity and peace of mind.
