Privacy Policy
- Effective December 8, 2025
- Updated on August 9, 2026
We respect your privacy and we’re committed to protecting all the personal information you share with us. Our Privacy Policy explains the type of information we collect, how we use it, and how we keep it safe. When you use our website or contact us for a cash offer, you agree to the practices described in this policy.
When you reach out to TrueVision Homes, we want you to feel confident and comfortable. Our goal is to give every homeowner in Virginia the absolutely best communication, support, and transparency possible.
Information We Collect
We collect information to understand your needs, provide you with a cash offer, and communicate with you throughout the process of selling your house. Examples of information we may collect from you include:
Personal Information like your name, phone number, email address, property address, and details about your home.
Website and Browsing Information like your IP address, browser type, pages you visit, and the amount of time you spend on our website.
We use this information to help improve our website and provide a better experience for our visitors.
How We Use Your Information
We use your information to provide services, answer your questions, and support you during the process of selling your house. This includes things like:
- Reviewing your property details
- Preparing your fair cash offer
- Contacting you to schedule visits or discuss your selling options
- Improving our website and user experience
- Sending updates or information you request
Don’t worry… We don’t sell, trade, or rent your information to third parties.
Sharing Your Information
We only share your information when it’s necessary to complete our services or when required by law. This may include:
- Trusted service partners such as title companies or closing agents
- Professionals assisting with the buying process
- Legal authorities if required by law or to protect our rights
These partners are required to keep your information private and secure.
We never share your personal information for marketing purposes unrelated to your request.
Cookies and Website Tracking
Our website may use cookies and basic tracking tools to improve your experience. Cookies help us understand how you use our site and help us make helpful updates. You can disable cookies in your browser settings if you prefer, although some website features may not work as intended.
And if you’re curious… We don’t monitor your activity across websites or use advanced behavioral tracking.
How We Protect Your Information
We take your privacy seriously and we use reasonable safeguards to protect your personal information from loss, misuse, or unauthorized access. This includes:
- Secure storage systems
- Controlled access to personal data
- Careful selection of trusted service partners
While no system is completely perfect, we work hard to keep your information safe and protected.
Your Choices and Rights
You have full control over your information. You may:
- Request to update or correct your information
- Ask us to delete your information from our records
- Opt out of future communication at any time
To make any of these requests, contact us at the phone number or email provided on our Contact Us page.
Information From Minors
Our real estate services are designed for adults who own property. We don’t knowingly collect personal information from children under the age of 18. If we learn that we received information from a minor, we will delete it as soon as possible.
Links to Other Websites
Our website may include links to outside websites. Once you leave our site, we cannot control the privacy practices of other websites. We encourage you to read the privacy policy of any site you visit.
Changes to This Privacy Policy
This privacy policy was last updated on August 9, 2026. We may update this policy from time to time to reflect changes in our services or legal requirements. When we make updates, we will change the effective date at the top of this page. We encourage you to review this page from time to time for important updates.
How to Contact TrueVision Homes
If you have any questions about this privacy policy or want to make a request regarding your information, we’re here to help. Contact TrueVision Homes using the information on our Contact Us page.
Where Your Story Matters and Your Next Chapter Begins
Reach out today for your free cash offer and take the next step towards selling your house.
